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Service Option Load Balancer

The LRZ offers institutions the use of a virtual server via a load balancing system. Load balancers are able to distribute traffic via a service address to different server systems. They allow to distribute the arising load (load balancing) but also to increase the availability by increasing the redundancy. By using several virtual machines behind an SLB it is possible, for example, to carry out software updates on the machines without service interruptions.

Scope of Services and Service Specifics

The SLB service includes an IPv4 and an IPv6 address and the switching of http (port 80) and https (port 443) traffic.

Contact person: Service Desk https://servicedesk.lrz.de or phone: 089/35831-8800

Service Parameter

Set-up times:

  • Consulting: 2 weeks after receipt of a request and all necessary information
  • Configuration and commissioning: 1 additional week.

The configuration of the SLB and changes in the configuration are carried out exclusively by the LRZ. Service requests to change the configuration must be sent to the service desk.

Reporting: A standard report on your service will be created monthly for the users.

Requirements

To use the SLB, the following prerequisites must be met:

  • Key data of the service (connections, bandwidth, number of simultaneous connections) must be available
  • At least two virtual servers
  • Advice for the user and coordination of an architectural concept

Only institutions that are connected to the MWN can use this service.

User / Customers

This service is made available to user classes 1, 2 and 3. The following fees are to be paid by the individual user classes.

User ClassCost Rate
1Operating Costs (Personnel + Consumption costs)
2Own Costs (Operating + Investment Costs)
3Own Costs (Operating + Investment Costs)
4Not available
5Not available
6Not available

Fees

The use of this service incurs

Fees for setting up the SLB. These fees are a one-off charge and include the following services 
→ Creation of an architecture concept for the operation of the service behind the SLB 
→ Configuring the network for the use of the service behind the SLB 
→ Setting up a pool with two nodes as standard 
→ Set up a maintenance page according to the customer's specifications

Fees for ongoing operation. These fees are charged annually and include the following services 
→ Maintenance of the SLB (software and hardware maintenance) 
→ Advice for users 
→ Changing the configuration

 Operating CostOwn Cost
One-off fees for set-upon Demandon Demand
Current fees annuallyon Demandon Demand