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Microsoft Exchange Hosting

Admission freeze for new customers in user classes 2 - 6 since August 2022

Microsoft Exchange is a groupware product that, in addition to mail functionality, includes personal and shared calendars, address books, contacts and a task management system. To access Exchange, it is recommended to use Microsoft Outlook or the web interface Outlook Web App (OWA). Access is also possible via mobile devices and IMAP/POP clients such as Thunderbird, but in this case the groupware functionality (calendars, contacts, etc.) can only be used with restrictions or not at all.

Scope of Services and Service Specifics

The Microsoft Exchange service includes

  • Setting up a separate client so that the data of an institution (for example, addresses in the address book) is only visible to users of this institution
    • the minimum number of mailboxes, employees, for setting up a client is 50.
  • Setup of the desired mail domain(s)
  • Personal mailboxes including calendar (with shared scheduling), task management and more
  • Shared mailboxes for the joint processing of a mailbox by several people
  • Room and equipment mailboxes for the reservation of rooms and equipment
  • Distribution lists
  • Mailbox size of 5 GByte (expandable in 5GB steps for an additional charge: 10,15,...GB)
  • Shared, institution-wide address book
  • Backup of mailboxes several times a day
  • Scanning incoming mail for viruses and spam
  • Setup of forwarding and absence messages
  • Access with Microsoft Outlook 2016 and higher
  • Webmail access with Outlook Web App (OWA)
  • Access with mobile devices via Active Sync
  • Access with IMAP/POP clients such as Thunderbird

Service Parameter

The Exchange service is implemented on a cluster of servers and is therefore largely fail-safe in case of hardware problems.

Requirements

User Guidelines

The rules and restrictions applicable to mail operation are described in the “Guidelines for the LRZ Mail Servers” and “Policies for the Exchange Service”.

Licence Fees

The correct licensing of the client systems with regard to the operating system, client access licences for Windows Server, applications for using the service is the sole responsibility of the customer and must be carried out properly by the customer. The following licences are required per client for this service:

  • 1x Windows Server CAL
  • 1x Exchange CAL (employees, students)
  • Optional: Outlook (from version 2016 / for Exchange 2019 at least Outlook 2016 is recommended)

The licences can be purchased from the LRZ. The costs for licensing the necessary server systems are borne by the LRZ.

User / Customers

This service is made available to the following user classes. The following fees are to be paid by the individual user classes:

User ClassCost Rate
1Basic Service
2Own Costs (operating + investment costs)
3Own Costs (operating + investment costs)
4Not Available
5Not Available
6Not Available

Fees

Billing is based on the number of mailboxes. As a rule, billing takes place annually on the basis of quarterly figures.

Number MailboxesOwn Cost per Mailbox
from 50 Mailboxes (Minimum size of a client)On Request
from 250 MailboxesOn Request

The fees apply uniformly for personal mailboxes and functional mailboxes per year. The number of mailboxes is determined in the middle of each quarter and is then billed pro rata for the entire quarter.

The standard amount of storage space available for employee mailboxes is 5 GB. Storage space extensions are possible for a fee. Possible storage space sizes are 10, 15 GB etc. up to a maximum of 50 GB NK1 / 25 GB for NK2 and higher. The additional storage space provided is calculated in the same way as the number of mailboxes at the middle of each quarter. Storage space expansions can only be ordered by the master user or automatically set individually for each mailbox via an IDM interface.

Surcharge for Exchange storage spaceOwn Cost per Year
Per GByte and mailboxOn Request

By default, 1 GB of storage space is available for student mailboxes. Storage space extensions are not possible for students.